Privacy Policy

When you create an account, we collect minimal information required for authentication:

• Your email address (immediately processed and secured - never stored in readable format)
• Basic profile information from social authentication providers (if applicable)

All authentication data is immediately secured using industry-standard protection methods. See Data Protection & Security for more information.

• Comments you post on reviews and articles
• Likes and reactions to content
• Games you mark as favorites
• Your chosen Soren handle/username

Content you post becomes our property as outlined in our Terms of Service.

Payment processing is handled entirely by Stripe, our secure payment processor:

• We never store credit card details or payment information
• Stripe processes all transactions and provides us only anonymized transaction confirmations
• We receive minimal purchase confirmation data required for service delivery
• Stripe manages all billing and subscription details on their secure platform

For subscription management, you can access Stripe's secure billing portal directly. We maintain separation between payment data and user accounts for enhanced privacy.

For our True-Review™ system, we collect data from public sources only:

• Public comments and posts about games from various online sources
• Community sentiment data (completely anonymized)
• Public gameplay feedback and discussions
• Aggregated community data for scoring calculations

Important: We never store personal information or tie comments to actual persons. All review data is anonymized and cannot be traced back to individuals.

We only collect technical data essential for platform operation:

• Authentication cookies and session management
• Basic security information to prevent abuse
• Essential functionality cookies
• Comment moderation notifications

We avoid unnecessary analytics tracking and data collection.

We use collected information only for essential services:

• Authenticate your identity and manage your account
• Provide core services (reviews, news, comments)
• Process payments and manage subscriptions via Stripe
• Enable community features (comments, likes, favorites)
• Moderate content and prevent spam/abuse
• Send essential transactional emails only

For our Game Listing Service:

• Process service fulfillment after Stripe confirms payment
• Add games to our database and begin automated news tracking
• Monitor publicly available news sources for content generation
• Maintain strict editorial independence (payments never influence reviews)
• Provide essential customer support

• Generate True-Review™ scores using anonymized public data
• Create AI-generated news content from verified public sources
• Maintain editorial independence from business operations
• Ensure review integrity and prevent manipulation

All review data processing uses anonymized information that cannot be traced to individuals.

• Comment moderation to maintain community standards
• Rate limiting to prevent spam and abuse
• Fraud detection for payments
• AI content generation from public sources
• Review score calculations using anonymized data

We only share information with essential service providers:

• Stripe: Payment processing for subscriptions and purchases
• Resend: Essential transactional email delivery
• Authentication providers: Discord, Google, X (for login only)
• Cloud infrastructure: Secure hosting and data storage

We may share information only when:

• Required by law or legal process
• To protect our rights, safety and property
• To prevent fraud or abuse
• With your explicit consent
• In connection with a business transfer (with privacy protections)

Some information is publicly visible by your choice:

• Your chosen Soren handle/username
• Comments you post on our platform
• Your profile picture (if provided via authentication)

We implement a variety of technical and procedural safeguards to protect your information:

• Advanced Email Protection: Your email address is never stored in readable format. We immediately process emails using industry-standard cryptographic methods, ensuring your email cannot be exposed even in the unlikely event of a database breach.
• Encrypted Data Transmission: All data between your browser and our servers uses industry-standard encryption protocols.
• Secure Authentication: We use secure, short-lived authentication tokens and protective session management to prevent unauthorized access.
• Access Controls: Strict internal access controls ensure minimal personnel access to user data, and only when absolutely necessary for service operation.
• Regular Security Monitoring: We continuously monitor systems for vulnerabilities and apply security updates promptly.
• Data Anonymization: Review system data is fully anonymized and cannot be traced back to individual users.

While we take these measures very seriously, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain information only as long as necessary:

• Account information: Until you delete your account
• Comments and content: Indefinitely (as we own this content per our Terms)
• Payment records: As required by law (typically 7 years)
• Game Listing Service data: For service fulfillment
• Review data: Anonymized and cannot be traced to individuals
• Session data: Until session expires or logout (expired sessions are purged after 7 days)

When you delete your account, we remove your personal information but retain anonymized data and content we own per our Terms of Service.

We use minimal, essential cookies only:

• Authentication: To keep you logged in
• Security: To prevent unauthorized access
• Functionality: To remember essential preferences
• Rate limiting: To prevent spam and abuse

We avoid unnecessary tracking cookies. Essential cookies are required for the platform to function.

Our services are hosted and operated from the United States. When you use our platform, your information may be transferred to, stored and processed in the United States and other countries where our service providers operate.

We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.